Privacy Policy – AEtickets.ae

At Aetickets.ae, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing address, shipping address.

  • Payment Information: We process payments securely via trusted third-party providers. We do not store your credit/debit card details.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

  • To process and deliver your ticket orders.

  • To provide customer support and respond to inquiries.

  • To personalize your experience on our website.

  • To send updates, promotional offers, or newsletters (only if you opt-in).

  • To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies to improve functionality, analyze usage, and deliver a personalized experience. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We only share your information with:

  • Trusted payment processors.

  • Service providers required to fulfill your order (e.g., email, delivery).

  • Law enforcement, if required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Opt-out of marketing communications.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.

Terms & Conditions – AEtickets.ae

Last Updated: 03/07/2025

Welcome to Aetickets.ae! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

2. Account Registration

To purchase tickets, you may or may not need to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

3. Ticket Purchase & Delivery

  • All tickets are subject to availability.

  • Prices are clearly stated and may vary depending on match, seat category, and demand.

  • Tickets will be delivered 24 hours before the match starts.

4. Refund & Cancellation Policy

  • All sales are final and not refundable unless the event is canceled or rescheduled.

  • Refunds for canceled events will be processed according to the event organizer’s policy.

  • We are not responsible for loss due to incorrect contact details provided at checkout.

5. Event Changes

We are not responsible for any changes made by event organizers, including venue, time, or participant changes. Please refer to the official event channels for updates.

6. Prohibited Conduct

You agree not to:

  • Use the site for fraudulent or illegal purposes.

  • Violate copyright or intellectual property rights.

  • Upload malicious code or viruses.

7. Limitation of Liability

AEtickets.ae is not liable for any direct, indirect, or consequential damages resulting from your use of the website or inability to access it.

8. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of AEtickets.ae and protected by copyright laws.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

10. Changes to the Terms

We reserve the right to update these Terms at any time. Continued use of the site constitutes your acceptance of the updated Terms.